When shopping needs to go beyond the transaction and become an experience, attention to clean is a must. Brand strength and business success depends on it!
Decisions to purchase are made upon entry. Whether it be groceries, fashion, banking, homewares, electronics, car parts and others, creating an environment that makes people feel good is a clean environment.
Have you ever walked in a toilet cubicle and walked out again to either choose another cubicle or choose another toilet facility? These memories etch into the pscyhe almost permanently and can predict whether we give second chances!
The psychology of clean is real. Consider how you feel when you enter a space that looks and smells clean and fresh. Then consider how that changes when the same space is cluttered, grubby and the air, stale. Happy staff and tenants, delighted customers and visitors is great for business.
Creating a physical environment that makes people feel good is the Fidelis Facility Management winning formula for clean, the first time and every time.
Fidelis Facility Management creates an aura of clean that is not only visibly clean, it is clean.
With a track record in cleaning small, medium and large retail stores and a growing team of 300+ dedicated cleaning professionals, Fidelis Facility Management can manage the cleaning for one and all your store locations across the country.
Whatever it takes to clean your premises, it’s included in the Fidelis Facility Management service. You can expect:
- Fit-for-purpose solutions for every surface, that is safe and kind to the environment
- We clean the seen and unseen – benches, window frames, glass and sills, aisles, seating, skirting
- A dedicated team matched to your environment and clientele– same team and you will know them by name
- Set time for cleaning when it suits you
- Hotline number for emergency cleaning for those “whoops” moments
- Behind the scenes cross-check quality process
- Single point of contact for communication and feedback
- Commitment to workplace health and safety
- Peace of mind and a cleaner you can trust!
Get A Quote
Send us a message and we can create a quote to suit your needs
Standard vs Premium
|Most Other Cleaning Providers
|Fidelis Facility Management's
|Standard one size fits all approach
|Tailored to suit your site and individual needs. This includes a comprehensive range of ECO products
|Monday – Friday. Often long response times
|Priority 1800# answered by us 24/7. Guaranteed 2hr response time
|Standard, Non flexible
|Flexible terms. Invoicing to suit you
|Fixed contract. Often 2 year lock in periods
|No lock in contracts. Month to month terms
|Fridge cleans, microwave cleans, full glass cleans, coffee machine cleans
|Most extra services are complimentary, our standard is
|Security & Privacy
|Cleaners often not known. Access times not verified. Multiple cleaners
|Same clean each time (80%). You will know your cleaner by name. Real time reporting on access times. Police checked
|Potentially fluctuating standard. Good one day and bad the next.
|Consistent standards. You will know what to expect each day.
|Pool of cleaners. Whichever cleaner is available gets the job.
|Hand selected for each site. It's not about who has the time but who suits the environment and client the best.
Monthly staff training. Immediate intervention process for any concerns raised.
|1-3 monthly site audits.
|We check in with your weekly.
|Cleaning team potentially left to their own devices. Very little support.
|Cleaning team inducted by our operations over the first month of cleaning. This is a hands on process.
|Often a book or folder left on site. You can write you comments in and hope that the cleaning company will see it.
|Online custom portal that captures everything. Company wide transparency meaning that everyone from sales to operations sees your messages and is ready to respond.
|Often no uniform
|Uniforms always worn for easy identification while on site.
High standard of hygiene and presentation at all times.
|Nothing is reported.
|Our team identify maintenance, safety and facility concerns before you do and report with haste.
|Cleaning standards driven by the company and the scope
|Cleaning standards determined by our clients. Our only measure of success is client satisfaction.
Just because it’s clean doesn’t mean it is – Complimentary phone sanitising wipes left on each desk after the clean.
Professional solution-based environment. Nothing is too much for us to arrange. Let us take the effort out.
What Our Clients Say
A great leader in the cleaning industry. Would recommend to any business looking for commercial cleaning services by professional and easy-to-deal with people. Any job I send their way is completed efficiently, with the highest of standards & with no delay. You won’t be disappointed!
Fidelis Facility Management's is without a doubt the most professional cleaning company I’ve ever dealt with. They take pride in their work, are detailed in their approach and genuinely care about their clients. I can’t recommend them enough!