Hospitality - pubs, nightclubs, restaurants, cafes, adult venues
The hospitality industry is said to be in a growth phase due to the “foodie “culture. They are popular because these are places where people can...… escape from the day-to-day routine ... catch up with friends, laugh and have fun … relax and unwind after a tough week at work ... enjoy conversation and great food ... celebrate a special occasion …. dress up, look your best and feel good about yourself ... boogie on the dance floor
Did you know though, the single most important element that sets venues apart from the rest?..... atmosphere!
Creating an atmosphere that is unique will outclass all other venues. Premises that do not carry a high standard of hygiene and cleanliness will stand out for all the wrong reasons. No amount of dim lighting will mask the standard of clean.
Fidelis Facility Management will take care of the physical environment so you can focus on the atmosphere layer. Fidelis Facility Management standard of premium includes:
- Exclusive extra touches -
- Appeal to the senses – sight, smell, feel
- Superior clean first time and every time
- Cleaning crew tailored to your venue – experience, skill and presentation
- Online portal for rapid response
- Dedicated Fidelis Facility Management contact point
- Attention to detail and on alert for maintenance concerns
- Reporting and frequent quality checks – keeping everyone on their toes
To experience the Fidelis Facility Management difference, call 1800 66 77 05
Get A Quote
Send us a message and we can create a quote to suit your needs
Standard vs Premium
|Most Other Cleaning Providers
|Fidelis Facility Management's
|Standard one size fits all approach
|Tailored to suit your site and individual needs. This includes a comprehensive range of ECO products
|Monday – Friday. Often long response times
|Priority 1800# answered by us 24/7. Guaranteed 2hr response time
|Standard, Non flexible
|Flexible terms. Invoicing to suit you
|Fixed contract. Often 2 year lock in periods
|No lock in contracts. Month to month terms
|Fridge cleans, microwave cleans, full glass cleans, coffee machine cleans
|Most extra services are complimentary, our standard is
|Security & Privacy
|Cleaners often not known. Access times not verified. Multiple cleaners
|Same clean each time (80%). You will know your cleaner by name. Real time reporting on access times. Police checked
|Potentially fluctuating standard. Good one day and bad the next.
|Consistent standards. You will know what to expect each day.
|Pool of cleaners. Whichever cleaner is available gets the job.
|Hand selected for each site. It's not about who has the time but who suits the environment and client the best.
Monthly staff training. Immediate intervention process for any concerns raised.
|1-3 monthly site audits.
|We check in with your weekly.
|Cleaning team potentially left to their own devices. Very little support.
|Cleaning team inducted by our operations over the first month of cleaning. This is a hands on process.
|Often a book or folder left on site. You can write you comments in and hope that the cleaning company will see it.
|Online custom portal that captures everything. Company wide transparency meaning that everyone from sales to operations sees your messages and is ready to respond.
|Often no uniform
|Uniforms always worn for easy identification while on site.
High standard of hygiene and presentation at all times.
|Nothing is reported.
|Our team identify maintenance, safety and facility concerns before you do and report with haste.
|Cleaning standards driven by the company and the scope
|Cleaning standards determined by our clients. Our only measure of success is client satisfaction.
Just because it’s clean doesn’t mean it is – Complimentary phone sanitising wipes left on each desk after the clean.
Professional solution-based environment. Nothing is too much for us to arrange. Let us take the effort out.
What Our Clients Say
Before we partnered with Fidelis Facility Management's the cleaning of our stores was functional but not exceptional. Now we are with Fidelis Facility Management's all the detail and scheduled work happens each and month without my team needing to remind the cleaners. The cleaning team are always working towards trying to find a more productive and effective way to work with the challenges of our fast pace and often hectic environment. If you are looking for a cleaning company that goes above and beyond just cleaning plus offers excellent value for money than I can highly recommend giving Fidelis Facility Management's a go.